Friday, November 23, 2007
A Different Adventure - Fear in a Missouri Motel
So, we landed at the Days Inn. What a nightmare!! We check in, it's dark, there are workers redoing the concrete in the front and we are redirected to another door. Odd time to be doing concrete, but obviously not enough to steer us away. Drive around back, park several doors away from the room and lug the luggage across the parking lot to the room. Big surprise as I step into wet concrete, complete with roller bag, across a very recently reset "roller ramp" onto the sidewalk. No signs, no plastic tape warnings, just $200 boots and luggage in the midst of a wet concrety mess. I'm not happy. I'm even less happy when I get to my room and my key won't open the door.
Leaving the concrete soaked luggage at the door, I march the approximate half block back to the office in my quickly setting concreted boots. I state first that my key doesn't work and then inform the desk manager of my walk in the concrete and am in need of a place to clean my boots. Directed to the public restroom, I find no paper towels nor a trashcan. In the meantime, she calls her husband (manager), who comes in and proceeds to yell at me how about how stupid I am for walking through the concrete when they had a trashcan placed in front of it. Now, "in front" was not my "front" as I was coming from the side and, besides, since when, does a trashcan mean "wet concrete." I'm offended - he has no right to be yelling at me. This drama goes on to include where I can and cannot clean my quickly setting boots before he threatens to throw me out. He's yelling the entire time.
I've been traveling for 10 hours and am hungry, let it drop and return to my room. We go out to dinner, return. I'm in my jammies when the phone rings. It's the same "screaming manager" demanding that I come to the front desk within 5 minutes with my driver's license, or he will "prosecute" me. For what, I'm not sure. I refuse. He then threatens to come to my room and physically evict me because he is sure I have washed my boots in the room, and the concrete residue is going to clog his pipes. He's also saying he's going to add "damages" to my bill. I tell him we will gladly leave, if full refunds are given.
As we are packing up, he enters both rooms, without knocking, to "check" to make sure there is no concrete in his pipes. As we are leaving he states that all charges will be reversed. We leave, checking into the Econo-Lodge next door. Great people! We tell the story. Seemingly this is not a surprise to them, as this particular manager has often "kicked" people out for less. He also refuses to rent to "locals," stating that they "tear things up," and has a reputation of being extremely disrepectful to women.
I am not prejudiced, but this place is not benefiting from this middle-east manager's attitude towards women, his cultural biases, or extremely poor customer service skills.
Were I a 6' cowboy, would he have screamed at me and called me "stupid?" If he had been taught better customer service skills and respect for guests, would he be consistently kicking people out?
As a side note, while the rooms were decent and clean, there was no coffee, shampoo, and two of the four lamps in the room had no bulbs.
Why am I writing this? Because, I have an avenue! Because it's the worst lodging experience of my life, because this is unacceptable behavior; whether he's Indian, an American redneck, or just a terrible manager. Because I'm pissed, my boots are ruined, this is somehow my fault for walking through concrete in the dark with no warning, being yelled at, and being kicked out.
I have worked for years in the customer service business, and customers ARE NOT "always right" and challenges need to be addressed individually. But managers such as this should not be in their positions and having a franchise name behind them. It damages the entire franchise, if not the entire town (were it my only experience in Lebanon.)
Update: This terrible manager also charged both me and my travel companion for our rooms so am now having to fight that as well.
Wednesday, June 27, 2007
I Published a Book????????????
Sunday, May 27, 2007
What NOT to do while ghost towning on the Arizona Border
Sunday, April 29, 2007
San Carlos to Phoenix
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Benson to San Carlos
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Finally, we begin to backtrack back to Highway 70 headed westward to the San Carlos Apache Casino. No, we're not big gamblers, but their hotel had a great nightly rate.
Thursday, April 26, 2007
Sierra Vista to Tombstone
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Next, we head over to the Tombstone Epitaph, which got its start in 1880 and is still in business.Today, this historic newspaper is published by the University of Arizona's Journalism Department. At the old newspaper office, you can see the original press and other printing exhibits and to pick up your own Epitaph.
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Now, on a hunt for the old house that Wyatt Earp once lived in, we find it, now hosting the Wyatt Earp House and Gallery, which brings together the history of the Old West with western and southwestern art.
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Finally, we head back to Sierra Vista and our hotel.
Wednesday, April 25, 2007
Nogales to Sierra Vista
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Continuing on to Lochiel, this old settlement, lying right on the Mexico border, remained a crossing point into Mexico until the early 1980s, when it was closed for budgetary reasons. First established in the early 1880s, it prospered with two smelters for neighboring mines. Today, it is privately owned by ranchers and cannot be accessed, though photos can be taken from the road.
Continuing on this dusty trail, the road remains good but we have now both finished our one bottle of water and the dust kicking up is making us thirsty. It's another 20 miles down this winding path before we reach the next stop - the ghost town of Sunnyside. We're watching along the road as the U.S./Mexico border fence looms in the distance, and it comes as no surprise that we run into several border patrol officials, getting stopped by one to make sure we are "legal."
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Today, this old place provides a number of picturesque opportunities but is a difficult trek to get to. By the time we finally returned to the rocky and treacherous road, backtracking out of there, we were, of course, extremely thirsty, not in good humor, and were of the opinion that the trip was not worth it.
But, still, we had quite a little trip ahead of us to reach to Coronado National Monument. After miles of more dust and a climbing winding road, we were never so glad to reach the Visitor's Center, that thank goodness, had bottled water for sale. The park commemorate the explorations of Francisco Vasquez de Coronado. A few more miles brings us to a much anticipated paved highway and we are on our way to Bisbee.
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Done, we headed to Sierra Vista and our much needed hotel and a good restaurant.
Tuesday, April 24, 2007
Phoenix to Nogales
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Continuing southward we veer off I-19 once again to head for the Saguaro National Park, where forests of these tall "people-looking" cactuses. A universal symbol of the American West, the park protects some of the most impressive forests of these sub-tropical giants that can only be only found in a small portion of the United States. There is no charge to drive through the park.
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The road continues on to another ghost town called Old Glory, but unfortunately we couldn't find it. This road is best driven with a high clearance vehicle.
Caked with dust we made our way out of the mountains to Nogales, a hotel, and a much needed shower.
Monday, April 23, 2007
Prescott Valley to Phoenix
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I was even more excited as I continued to climb elevation out of Prescott into the Prescott National Forest. It was early in the morning, the air was crisp, and I’m moving from near desert into pine trees. It doesn’t get any better. Then, as I start my trip down, I’m again amazed by the views of the valley and the winding roads, complete with large cactuses growing right out of the rocks.
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However, down the road is little Weaver – not much left, but interesting. A little cemetery that always makes me wonder about those folks that lived here so long ago, and a few ruins.
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From 1863 to 1942, the mine produced gold worth more than 200 million dollars and still the vast tailing are said to include some $600,000 worth of gold.
From here, I made my way back to Phoenix into another quagmire of congested traffic to join up with hubby Dave, who flew in from Las Vegas to join me in the rest of my adventure.
Sunday, April 22, 2007
Kansas City to Prescott Valley
If I thought the airport was a zoo, I certainly wasn’t prepared for Phoenix traffic. Double yikes – what a mess and construction everywhere! Anywho, finally made it through and headed up the road.
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Most of buildings that remain today are from that attempt to beckon people to visit. Alas, their efforts were all in vain. Today, the winding road to Bumble Bee, which soon peters out from pavement to dirt, is a beautiful drive, but there is not a whole lot to see at the end of the road. Not so long ago, the building that once served as the school, later turned residence, offered a gift shop. Today, the building is for sale. While the drive to Bumble Bee is beautiful and the town’s history interesting, there is little left of the town and was a disappointment for this ghost towner. Beyond Bumble Bee, the dirt road, which gradually gets less and less maintained will take you to the ghost towns of Cleator and Crown King. With several other destinations in mind, I opted out of those two, the winding road and the time to to get there and returned to the interstate.
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Then, I’m excitedly anticipating Sedona, a place I’ve never visited and heard so much about. Rated as the most beautiful place in America and one of the most spiritual and relaxing places in the world, I was shocked!! Yes, it is beautiful! Those towering red rock formations cannot be denied their beauty! But, oh maghosh, what a traffic nightmare – pretty much took any meditative or spiritual thoughts out of this kid, as she tried to pull to the side of the road for a photo opportunity without being rear-ended.
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Taking a turn westward; however, rejuvenated my spirits when I arrived in Jerome. It is everything I had read about. It’s a true rejuvenated ghost town. Getting its start in the 1880’s as a copper mining town, the settlement, perched high atop Cleopatra Hill overlooking the Verde Valley, boomed to some 15,000 people at its peak.
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Today, this quaint town of about 400 residents provides tourists with not only a view of the past, but also a number of specialty shops, restaurants and galleries.
Of Jerome's many resident ghosts, I didn’t encounter any, but then again, I wasn’t looking for them.
Down the steep hill into Prescott Valley, I welcomed the sight of my hotel, a little dinner, and a pillow for my head.
Thursday, April 19, 2007
Headed to Tombstone
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Husband Dave is at a convention in Las Vegas this week. He has one of those "real" jobs, you know. Hmmm .... that's kind of close ... not too far ... around the corner from Tombstone, huh? Well, ok, my mind works in mysterious ways. Ok Dave, you go to Las Vegas and do your "conventioning." A couple of days later, I'll fly into Phoenix and do a few of days touring on my own. While I'm in the area, I just gotta run up to Sedona, Jerome, and Prescott. That neighborhood must have about a bajillion ghost towns, not to mention a couple of ancient Indian ruins.
Then, Dave, you just take a puddle jumper down to Phoenix and join me, ok? Then, we'll go to Tombstone! Plus, we'll see a whole bunch more ghost towns and other interesting nooks and crannies along the way. We'll make a circle trip from Phoenix to Tucson, and Tombstone, then a little side jaunt across the border into New Mexico for a couple of great ghost towns - Steins and Shakespeare, then mosy back northeast through Fort Bowie and Globe, before hopping a plane back to Kansas City. How does that sound, Dave? Ok! We're on our way and I can't wait. Stay tuned as I keep you updated during my week in Arizona.
Tuesday, April 17, 2007
Route 66 in California
beach communities, California's 320 miles of the Mother Road provide a wide variety of geography, cultures, architecture, and photographic opportunities.
Like other states, many of the vintage icons along the old Mother Road have been obliterated in California, by the bustling population's desire to build "new and shiny," especially in the cities, where you will need to search a little
harder to find the Route 66 era views. Put on your "patience” hat as you head into the second largest city in the United States and give yourself plenty of time, but persevere, as the historic views are well worth it.
You will begin your trek across California at Needles, which provides a peek of several vintage motels before you move into the Mojave Desert and the lonely ghost towns of Goff, Essex, Chambless, Amboy and Ludlow before rejoining I-40.
Take a side trip to the historic ghost town of Calico on your way into Barstow. In Barstow, you can still see many vintage icons, including the El Rancho motel which was constructed from railroad ties, and the restored
Harvey House Hotel and depot which houses the Route 66 Museum.
On your way to Victorville, take a peek at the Exotic World Museum, a tribute to burlesque, at nearby Helendale,
and another Route 66 Museum once you enter Victorville. As you continue your journey into the San Bernardino Valley, you will quickly know that you are entering the sprawling Los Angeles proper; however, San Bernardino provides a view of several vintage businesses as well as the world's first McDonalds, which is now a museum. And, don't miss the infamous Wigwam Motel on the border between San Bernardino and its suburb Rialto, that once rented its rooms by the hour with its sign displaying "Do It In a Teepee."
Continuing on through Fontana to Rancho Cucamonga, don't miss the old 1920s gas station, and the Route 66 Visitors Center and Museum. As you pass through Upland, grab a buffalo burger at the landmark Buffalo Inn, before
making your way on to Pasadena.
From here the original road survives for 80 miles through Los Angeles and its suburbs, where it is known variously as Foothill Boulevard, Colorado Boulevard, Huntington Drive, Sunset Boulevard, and Santa Monica Boulevard until you reach the western end of the Mother Road at the Santa Monica Pier.
Check out the historic 1913 Colorado Street Bridge in Pasadena, continue to downtown Los Angeles, where you can see dozens of historic buildings, and move on through Hollywood and Beverly Hills for a peek at the "stars" before finally reaching your Santa Monica.